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The world was gripped by the Terminator, which depicts the future world and the life of a half-robot man, and again in 2013 by Her, where an operating system in the future is shown to be imbued with human qualities. What the two blockbusters have in common is the ability of a machine or artificial intelligence to closely imitate certain human potentials. Artificial intelligence (AI) is a manmade innovation that transcends human limitations and is inching its way into our lives in the forms of Siri and receptionist robots in hotels, with which we can interact with voice commands. It is even said that “Everything invented in the past 150 years will be reinvented using AI within the next 15 years.” All this begs a question: What will happen if many things that used to be merely a fantasy have now been realized in the modern world and there is a possibility that only more will follow suit?
The World Economic Forum has revealed a list of ten world-changing technologies for 2016. Among them is Open AI ecosystem, which bolsters AI’s efficiency with direct data from humans. This echoes the focus of the ADAPT Center of Trinity College, one of the world’s leaders in machine learning. The center studies communication processes, natural language acquisition, deep learning technology, and computational linguistics One of ADAPT’s studies is a collaboration with Prof. Nick Campbell that allows machines, applications, and other digital devices to think and express themselves naturally. As an example, Campbell mentioned the HERMES Project, which involves designing a robot that can converse with the visitors and record the conversations into its database to improve its ability to achieve the most natural speech. This has resulted in a machine or mechanism that can perceive its environment and “socialize” appropriately for the time and place, not blurting out something when silence is welcome or able to interpret signals such as laughter during conversation as the most appropriate and efficient period to convey a message to its interlocutors.
AI is hardly developed specifically for industries and research, but also for something closer to our daily lives such as the tourism service website Booking.com. The popular website has revealed that its mobile users will encounter an AI that predicts their needs and provides a personalized experience for each of them, based on their prior itinerary patterns recorded in the system. While this has been piloted only in Amsterdam, the system is expected to be launched and accommodate over a million users in the future. AI is a technology that can bring interesting features to a business’s services as it connects the business with its users as well as enables it to quickly learn both specific and in-depth information from the users to be processed efficiently. In the future, the success of a business may be hinged upon its ability to combine its potential to accommodate users with user connectivity.
Currently, AI is still being continuously developed to help and serve in place of humans in some areas where human limitations present a challenge. This is a new exit of the future, where humanity and the potential of machines intersect, forming parts of each other and complementing each other at the same time, resulting in new opportunities for us to reconsider humanity, society, economy, and environment as well as explore possible applications of the technology. AI is, thus, no longer just a figment of our collective imagination portrayed in sci-fi films, but is an information technology that, once its full potential can be tapped, may change our society and economy forever. How will humans co-exist with technology, and what are some of the new opportunities. Join us to find answers at CU 2016: EXIT this October.
“How artificial intelligence will transform your business” from telegraph.co.uk
“How artificial intelligence is the next stage of evolution” from theplaidzebra.com
“Booking.com anticipates mobile users’ purchase intent with AI-driven experience” from mobilecommercedaily.com
Photo by Pujohn Das/ Space10
The shortage of resources…
The increased number of senior citizens…
The relocation of world’s economic centre…
Through archives and records of our actions, the evidence of our existence is embedded in the data. On the other hand, the data also influences how we see the world and resulting into our actions. A tweet by Lev Manovich, a media theorist, stated that, “19th century was defined by the novel, 20th century culture by the cinema, the culture of the 21st century will be defined by the interface.” This notion may become true to the extent. So could the interface such as data visualisation improve our understanding of the reality of the world? Could it be used as a tool for knowledge cultivation?
Story: Atipong Amornwongpeeti
Heard of a Zipcar? Own a Nokia phone? Chances are that at least a couple of products and services you have been in contact with bear the fingerprint of Chris Downs, a brilliant mind who trailed the blaze for service design. However, as the field has garnered more disciples, this pioneer, now a Principal at Method, has forsaken the foundation assumptions of service design he formulated in its early days for a new vision that gives a new role to insights and better suits the current landscape.
Story: Sommanassa Ngernsa-ard
Professor Andy Miah’s interest has expanded extensively beyond his degrees in Science, Bioethics and Medical Law to other topics that concern emerging technologies and human enhancement. Basically, he advocates the use of technology to enhance humans, individually and socially. His books, lectures and articles usually advocate people to ponder about future of humanity beyond the current context so as to design it without restricted boundaries. His project #media2012 inside the mega event such as Olympics, for example, was also targeted to enhance humans socially with the power of digital media and citizen journalism. This article will seek to provide an insight to those innovative ideas that are centred around humans.